FAQ’s
Most frequently asked questionsShopping Basics
What Shipping Methods Are Available?
we normally ship out item by royal mail first or 2nd class and deliver with 2-3 working days also express delivery available on checkout.
What are your shipping and return policies?
please check our retrun policy for more information or email: sales@e-clouds.co.uk
Do You Ship Internationally?
No, Right Now we ship only United Kingdom
Payments
What Payment Methods Are Accepted?
we accepted all major credit cards, visa or debit cards through secure payment provider Viva wallet.
Shipping & Returns
I want to return my purchase! What do I do?
Please contact us through what app or email : sales@e-clouds.co.uk
How long does it take for me to get a refund?
we normally refund with in 48 hours after inspect return or damage items.
How Can I Cancel Or Change My Order?
Please contact by what app or email us : sales@e-clouds.co.uk
How can I get assistance if I need it?
if you need any help please contact through contact form or what app number or email: sales@e-clouds.co.uk